4. How do we use your information?

We collect, use, hold and disclose personal information so that we can:

  • establish your identity as required by the Anti-Money Laundering and Counter Terrorism Financing Act 2006 and, if you are providing real property security, relevant State or Territory real property legislation.
  • assess your eligibility for membership
  • process applications for products and services, including loans
  • design our products and services
  • manage our relationship with you, including in relation to registration of security interests in property under the Personal Property Securities Act 2009
  • manage our risks and help identify and investigate inappropriate or illegal activity, such as fraud
  • contact you
  • improve our products and services and your experience with us
  • comply with our legal obligations (including to assist law enforcement agencies or regulators where we are required to do so) and
  • inform you about products or services that we think may be of interest to you, including those of our business partners.