How do I open an Everyday Direct account?

You can open an Everyday Direct account online or in person.

• When you join the bank, an Everyday Direct account will be automatically opened for you.
• If you’re not a member yet, you can become a member online and then open your account. Find out more here.

If you prefer not to become a member, you can still open an Everyday Direct account by completing the customer application form.

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How can I access my Everyday Direct account?

You can access your Everyday Direct account anytime using Internet Banking, the Mobile App, or by visiting a branch.

• Online: Log in to Internet Banking to check your balance, transfer funds, or manage your account.
• Mobile: Use the Mobile App⁵ for secure access on-the-go.
• In branch: Visit your nearest branch for in-person support or assistance.

Find out more about ways to bank with us.

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Does the Everyday Direct account have any monthly fees?

No – there are no monthly account fees, overdraw fees or electronic transfer fees on the Everyday Direct account.

See our Fees and Charges for more information.

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How can I deposit or withdraw money from my Everyday Direct account?

You can move money in and out of your Everyday Direct account through multiple channels:

• via Internet Banking
• through the Mobile App⁵
• using your Mobile Wallet⁶
• through PayID⁷
• by visiting us in-branch
• at over 3,500 Bank@Post outlets at Australia Post, or at more than 10,000 fee-free ATMs nationwide.

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How do I know what account is best for me?

This will depend on your personal circumstances and preferences. The information we provide is general in nature and does not take your personal objectives, circumstances or needs into account.

Consider its appropriateness to these factors before acting on it and read the Conditions of Use - Accounts and Access and Fees and Charges and seek professional advice before deciding.

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