Social responsibility
We use banking as a force for good.
Social responsibility
We operate under distinctive socially responsible strategies, standards and practices and these apply to all of our banking brands and products, primarily home loans and savings.
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We are a world-leading socially responsible bank
We are a force for good, where social responsibility drives everything we do - our business practices, our people, and our products. It is built in, not bolted on. For more than 50 years, we have been running our organisation ethically, responsibly and sustainably – it’s at the heart of the way we do business.
We are a Certified B Corporation.
As a Certified B Corporation (or B Corp, for short), we are a global leader in using business as a force for good. This means we meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. B Corp certification measures the entire bank by third party verification. It builds on our Certified Responsible Investment credentials, as well as our record of being named as one of the World’s Most Ethical Companies for nine years in a row.
Read more about being a B Corp.
We run our bank for people, planet and profit.
We are not like other banks - our whole company, and all our brands, are socially responsible. Being socially responsible is a core part of who we are and always has been. We are 100% owned by our members - instead of profits being distributed to institutional shareholders and investors via dividends, our profits are re-invested for the benefit of our members, community, and society.
Read more about how we’re different.
We invest and lend responsibly.
We don’t directly invest in or lend money to industries that pollute the planet, and the money borrowed from us is not sourced from polluting industries. All our Debt Issuance, Wholesale Short Term Deposits and Mortgage and Deposit products we sell are independently certified as a Responsible Investment by the Responsible Investment Association Australasia (RIAA) under strict rules, and at no extra cost to the consumer. We are also the only bank in Australia named as a Responsible Investment Leader by RIAA in 2021, 2022 and 2023.