Social responsibility

We are a values based bank where profit has a purpose

In using the term ‘social responsibility’ we mean our ethical, social and environmental responsibilities.

Doing business ethically and sustainably have driven our model of mutual banking for over 50 years and our mission statement is for the Bank to operate in an ethical and sustainable manner.

Operating ethically and profitably are two side of the same coin, and that’s been our currency since the beginning.

We recognise that our success is not only measured in terms of profit and growth, it is also how we engage with and support our members, communities, employees, and how we minimise our impact on the environment.

We are committed to being a world leading ethical business, which means we can always go further.

We operate under distinctive socially responsible strategies, standards and practices and these apply to all of our banking divisions and products, primarily home loans and savings.

We are one Bank - Teachers Mutual Bank Limited - that operates multiple banking divisions: Firefighters Mutual Bank, Health Professionals Bank, Teachers Mutual Bank, and UniBank. All of our divisions operate under our governance, rules and policies in sustainability.

Reports and publications

For more detailed information on our social responsibilities policies and practices, please download PDFs here.

Review our reporting and publications