Social responsibility
Proving our social responsibility credentials.
Performance and results
External review and best practice standards provides transparency and accountability.
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External review and best practice standards provides transparency and accountability
Reporting and transparency
We have aligned policies, practices and procedures with international best practice standards to ensure they are robust, integrated and transparent.
Verification
We undertake external, independent third party verification to provide evidence and results of our commitments and performance over time in a transparent manner. External review tests and validates data, systems and processes across hundreds of metrics.
Corporate Responsibility: Performance benchmarks and Awards
Global benchmarking
We measure ourselves against world leading standards and companies.
Results
We measure and report on our performance against 85 targets and KPIs year on year in our Annual Report and Sustainability Update.
Annual Report and Sustainability Update 2018-2019
Quick snapshot
We’re proud of our social responsibility achievements, here are our top 20 highlights from 2018:
20 Social Responsibility Highlights at the Bank
RIAA certification
We undertake Certification for Responsible and Ethical Investment by the Responsible Investment Association Australasia (RIAA).
Certified Responsible Investment retail products - mortgages and deposits
$1 billion Certified Ethical Investment
Social responsibility results
We publish 45 results from external organisations, which highlight our consistency and excellence in best-practice corporate social responsibility.
Corporate Responsibility: Performance benchmarks and Awards
GABV principles of values-based banking
We adhere to and support these principle of the Global Alliance for Banking on Values (GABV) which describe the fundamental pillars of values-based banking, including having a Triple bottom line approach at the heart of the business model.