How do I open a Starter Saver account?

You can open a Starter Saver account as a member or a customer of the bank.

• Members can open the account online through Internet Banking.
• If you are not a member, you can apply to join the bank before opening the account.
• If you prefer to open the account as a customer, complete the customer application form.

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How can I access my Starter Saver account?

You can access your Starter Saver account anytime using Internet Banking, the Mobile App⁵, or by visiting a branch.

• Online: Login to Internet Banking to check your balance, transfer funds, or manage your account.
• Mobile: Use the Mobile App⁵ for secure access on the go.
• In branch: Visit your nearest branch for in-person support or assistance.

Find out more about ways to bank with us.

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Are my savings safe in a Starter Saver account?

Yes. Your deposits with us are protected under the Australian Government Financial Claims Scheme, up to a limit of $250,000 for each account holder at the Bank. For more information visit the Financial Claims Scheme webpage.

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Are there monthly fees on the Starter Saver account?

No. The Starter Saver has no monthly account fees, no overdraw fees, and no electronic transfer fees. Other fees and charges may apply. Please see our Fees and Charges for more information.

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Does the Starter Saver account offer bonus interest?

No. The Starter Saver offers a variable interest rate based on your balance tier. There is no bonus interest rate.

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Is there a maximum deposit limit for the Starter Saver account?

There’s no maximum deposit limit¹ for a Starter Saver account. Deposits over $5,000,000 (in aggregate across all your savings accounts) are subject to acceptance at the bank's discretion.

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Can I open a Starter Saver account in joint names?

Yes. You can open a joint Starter Saver account with up to two members.

If both account holders need to authorise withdrawals, both members must:

• visit a branch together, or
• call the contact centre together, or
• complete and sign the Transaction and Savings Account Application Form.

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What happens when I turn 30?

When you turn 30, your Starter Saver account will automatically transition to an Essential Saver account, and your balance will be transferred. You don’t need to take any action.

If you’re a student at an Australian university, you can continue using your Starter Saver account until two years after you graduate, even if you’re 30 years or older. After that, your account will move to an Essential Saver account.

If your account has third party access, it will be removed as part of the transition.

Guardianship or power of attorney arrangements will remain in place after the account changes.

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