Selected services: September quarter 2026
Payment service
- Withdraw/deposit cash at an ATM
- Transact over-the-counter in a branch
- Make card payments (cardholders)
- Accept card payments (businesses)
- Access accounts using online banking (web browser or mobile device app)
- Make/receive account transfers – fast payments
- Make/receive account transfers – next business day
-
- Service availability %
- 100
- 100
- 100
- NA
- 95.88
- 99.48
- 100
-
- Unplanned outages due to operational issues at Teachers Mutual Bank Limited (hours:minutes)
- 0:00
- 0:00
- 0:00
- NA
- 91:00
- 7:29
- 0:00
-
- Unplanned outages due to operational issues at system-wide infrastructure or natural disasters (hours:minutes)
- 0:00
- 0:00
- 0:00
- NA
- 0:00
- 3:57
- 0:00