Teachers Mutual Bank Limited welcomes key Executive appointments

23 August 2021

Teachers Mutual Bank Limited (the Bank) announces two external appointments to its executive leadership team: Vicki Leaver as Chief People and Culture Officer and Erica Pickford as Chief Operations Officer.

Both Vicki Leaver and Erica Pickford stepped into their new roles in recent months, bringing extensive experience from leadership positions across a variety of organisations and sectors.

Prior to joining the Bank, Vicki Leaver was Head of Capability and Performance for Employers Mutual Limited and held senior HR focused positions at Legal Aid NSW, Railcorp and NSW Health. She is also a nonexecutive director of Parramatta Eels National Rugby League Club.

Erica Pickford joins the Bank from Genworth Australia where, as Head of Operations, she streamlined the business through automation, digitisation and third-party integration. She has also held senior roles at the Commonwealth Bank of Australia. 

On their appointments, Teachers Mutual Bank Limited’s CEO Steve James said: “Teachers Mutual Bank Limited welcomes Vicki Leaver and Erica Pickford, whose contributions will be informed by their extensive experience. 

“As well as leading significant organisational transformations that delivered improved people and business outcomes, Vicki Leaver’s early career experience as a teacher means she has insights into the needs of our essential worker membership base.

“Erica Pickford’s expertise in using innovative and emerging technology to deliver the best possible customer experiences will be invaluable for our Bank as we continue our own digital-first transformation,” said Steve James.

This announcement comes after some key internal appointments were made including:

• Carolyn Murphy appointed Chief Digital Bank Officer 
• Glenn Becker appointed Chief Risk Officer
• Neil Kenzler appointed Chief Strategy Officer
• Fred Taweel appointed Company Secretary

“These latest appointments position Teachers Mutual Bank Limited incredibly well to navigate the current challenging times presented by COVID-19 while enabling our ongoing sustainable growth,” said Steve James.