Our strengthened reporting framework: People, Community, Society
5 March 2021
We have strengthened our Annual Reporting framework to show how we are delivering on our promise to bank with purpose and be a force for good.
Banking with purpose - We always act for people, for community and for society and enforce this with 82 targets and KPIs that measure and track our performance.
- People: Professional growth, Inclusion and Wellbeing
- Community: Member growth and Satisfaction, Investing in Impact
- Society: Responsible operation, Sustaining our planet